🚚 SHIPPING POLICY

Last updated: January 2025

At Brassnova, each product is carefully handcrafted, inspected, and securely packaged before shipment.

Processing Time

• All items are made to order

• Processing time: 5–10 business days

• Custom orders may require additional time

Shipping Time

• United States & Canada: 5–7 business days (Express shipping)

• International: 7–14 business days depending on destination

Shipping Carriers

We ship using trusted carriers such as DHL, ARAMEX, UPS, FedEx, and USPS.

Shipping Costs

• Free express shipping on all orders OVER $100.

Customs & Duties

Customers are responsible for any customs duties, taxes, or import fees required by their country.

Order Tracking

Once your order ships, you will receive a tracking number by email.

Delays

Shipping times are estimates and may be affected by customs inspections, holidays, or carrier delays.

📧 Questions? Contact us at brassnovastore@gmail.com

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