🚚 SHIPPING POLICY

Last updated: January 2025

At Brassnova, each product is carefully handcrafted, inspected, and securely packaged before shipment.

Processing Time

 - All items are made to order

 - Processing time: 5–10 business days

 - Custom orders may require additional time

Shipping Time

  - United States & Canada: 5–7 business days (Express shipping)

  - International: 7–14 business days depending on destination

Shipping Carriers

We ship using trusted carriers such as DHL, ARAMEX, UPS, FedEx, and USPS.

Shipping Costs

  - Free express shipping on all orders OVER $100.

Customs & Duties

Customers are responsible for any customs duties, taxes, or import fees required by their country.

Order Tracking

Once your order ships, you will receive a tracking number by email.

Delays

Shipping times are estimates and may be affected by customs inspections, holidays, or carrier delays.

📧 Questions? Contact us at brassnovastore@gmail.com